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Frequently Asked Questions

Where can I find the best rates?

Our best rate guarantee and promotions are available at our Offers page.

What kind of services and facilities do you offer?

Fraser Suites New Delhi offers a full range of facilities and services within the property. For a comprehensive list of our facilities, please click here

How do I get to the hotel?

Fraser Suites New Delhi is easily accessible by Metro and Taxi.

How to reach the hotel from the airport?

Fraser Suites New Delhi is easily accessible by Metro and Taxi from the airport. 

Do you provide an internet access?

Complimentary wifi access is available throughout the property.

Where can we eat?

Our 24/7 dining restaurant, Epicure is located in the property. There are also resturants located around our property, simply check with our Client relations Executive and they will gladly recommend them to you.

How to make the best experience of DELHI?

Our strategic location keeps us in close poximity to the places of interest such as the local markets,shopping mall, IT Hubs and tourist attractions. Agra's Famous Taj mahal is just 2hrs away via the Expressway. Check out the attractions on our Attractions page or check with our Client relations Executives for recommendations.

When is the check-in time?

The check-in time is 14:00.

When is the check-out time?

The check out time is 12:00. Should you like to request for a late check out, kindly check with our Client relations executive.

What time is breakfast served?

Breakfast is served from 06:30 - 10:30 at our all-day dining restaurant.

Do you have laundry facilities?

Yes, all apartments are equipped with in-room washer and dryer.  In addition, we also provide laundry and dry cleaning services.

Do you have fitness facilities?

Yes, the Retreat Health Club located on our Ninth Floor offers a fully-equipped gym, Steam and Suana, Jacuzzi, and Swimming Pool.

Where can I go for shopping?

We are close to many famous markets and malls of Delhi. The Great India Place Mall, Noida Sector 18 market, Cannaught Place, Janpath & Khan market are some of the recommended shopping areas.

Which type of beds do you have?

King size Bed & Twin Beds

What is your cancellation policy?

For any cancellation or amendment of reservation, notice must be given 48 hours prior to arrival date to avoid a charge of one night's apartment rate including taxes. 

Where can I find the closest bank, ATM and exchange office?

We provide Foreign exchange services. The nearest ATM and banks are located in the mall, 5 minutes away from Fraser Suites.

Do you provide newspapers?

Yes, complimentary newspaper is provided.

What is maximum number of people in each apartment type?

Each apartment covers the following number of guests:
Studio: 2 guests
1 Bedroom: 2 guests
2 Bedroom Deluxe, Premier: 4 guest
Kindly contact our reservations department for further request or clarification.

Do you have Suites and access for persons in wheelchairs?

Our serviced apartments are handicap-friendly with ample room to allow wheelchair mobility.

Do you accept pets?

Yes, we are a pet-friendly serviced apartment and submission of NOC copy pets are required.

Do you provide parking and what is the cost?

Yes. 1 complimentary car park lot is provided per apartment. 

Can I leave my luggage if my room is not available?

Yes, you may leave your luggage with our concierge.

What are the reception opening hours?

The reception, concierge and security services are 24/7.

Do you provide shuttle service to the airport?

We do not provide shuttle service to the airport. However, airport transport services can be arranged prior to your departure.

Do you provide baby cots and extra beds and the cost?

Complimentary baby cots are availale upon request and subject to availability.
Rental of extra beds are available upon request and are chargable at INR 2000/night, excluding taxes.